Terms & Conditions

1. Who We Are

This website is operated by Joseph Curtois, trading as The Outlier Agency ("we", "us", or "our"). We are a sole trader based in England, United Kingdom.

Email: joseph@theoutlieragency.com

2. About This Website

This website exists to provide information about The Outlier Agency's done-for-you YouTube content services for business coaches and online educators, and to allow interested parties to book a no-obligation discovery call with us.

By accessing this website and/or booking a call, you agree to these Terms & Conditions.

3. Discovery Calls

Booking a call through this website does not constitute an agreement, contract, or commitment of any kind between you and The Outlier Agency. A discovery call is an exploratory sales conversation only.

No service agreement exists between us until a separate written contract has been signed by both parties and any agreed payment has been received.

4. Results Disclaimer

The Outlier Agency provides done-for-you YouTube content services. Any results, figures, case studies, or examples referenced on this website or discussed during a discovery call represent outcomes achieved by specific clients and are not guaranteed.

Individual results will vary based on a wide range of factors including, but not limited to: the nature of your business, your audience size, market conditions, the quality of your offer, and the effort applied outside of our services.

Nothing on this website constitutes a guarantee of income, revenue growth, follower growth, or business results of any kind. Any forward-looking statements are illustrative only and should not be relied upon as promises or representations of what you will achieve.

5. Accuracy of Information

We make reasonable efforts to ensure the information on this website is accurate and up to date. However, we do not warrant that all content is error-free, complete, or current. We reserve the right to update or remove content at any time without notice.

Nothing on this website constitutes professional legal, financial, or business advice. You should seek independent professional advice before making any business decisions.

6. Intellectual Property

All content on this website (including but not limited to text, video, graphics, and branding) is the property of Joseph Curtois trading as The Outlier Agency and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content from this website without our prior written permission.

7. Third-Party Services

This website uses Calendly to facilitate call bookings. Calendly is an independent third-party service and is not operated by The Outlier Agency. We are not responsible for the availability, accuracy, or conduct of Calendly's platform. Your use of Calendly is subject to their own terms of service and privacy policy, available at calendly.com.

This website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Joseph Curtois trading as The Outlier Agency shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of this website, reliance on any content displayed here, or participation in a discovery call.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised date at the top. Continued use of this website following any changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: joseph@theoutlieragency.com