Privacy Policy

Who We Are

This website is operated by Joseph Curtois, trading as The Outlier Agency. We are based in England, United Kingdom.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: joseph@theoutlieragency.com

What Data We Collect

When you book a call through this website, we collect the following personal information via our scheduling platform, Calendly:

• Full name
• Email address
• Phone number
• Your chosen appointment date and time

We do not use cookies, tracking pixels, or any analytics tools on this website.

Why We Collect Your Data

We collect this information for the sole purpose of scheduling and conducting a discovery call with you regarding our services.

Our lawful basis for processing your personal data under UK GDPR is legitimate interests (Article 6(1)(f)). Our legitimate interest is to communicate with individuals who have voluntarily submitted their contact details in order to book a call with us.

How Your Data is Handled

Your booking and contact information is processed by Calendly, LLC, a third-party scheduling platform. Calendly acts as a data processor on our behalf and will send you automated confirmation and reminder emails related to your booking.

You can view Calendly's privacy policy here: calendly.com/privacy

We do not sell, rent, or share your personal data with any other third parties.

How Long We Keep Your Data

We retain your personal data for up to 12 months from the date of your booking, after which it is deleted. If you become a client of The Outlier Agency, we may retain relevant data for the duration of our working relationship and for any further period required by applicable law.

Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right to access - you can request a copy of the personal data we hold about you
• Right to rectification - you can ask us to correct any inaccurate or incomplete data
• Right to erasure - you can ask us to delete your personal data
• Right to restrict processing - you can ask us to limit how we use your data
• Right to object - you can object to us processing your data on the basis of legitimate interests
• Right to data portability - you can request your data in a commonly used, machine-readable format

To exercise any of these rights, please contact us at: joseph@theoutlieragency.com

We will respond to all requests within 30 days.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection authority.

Website: ico.org.uk
Helpline: 0303 123 1113

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date at the top.